"Charge failed suspension coming soon"

Something happened with billing a month or 2 ago and now Im getting a “Charge failed suspension coming soon” email but Im not due to be charged till the Aug 12. I opened a support ticket awhile ago about being double charged but they are slow to respond.

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Hey, @ehask71! Welcome to the Vercel Community :waving_hand:

Thank you for flagging. You’ve already done the right thing by opening a support ticket, let me try and get some eyes on this internally whilst you wait. :slight_smile:

Appreciate your patience!

My original ticket was about what seemed to be a duplicate charge/account and I think this is related. The card on my account is a valid one I use daily which is baffling but I wasn’t due for a new charge till the 12th of Aug