I downgraded from Pro to Hobby yesterday, and Vercel immediately told me I had exceeded the Hobby limits because my previous Pro usage was still being counted.
I already paid for that usage under Pro, so why should it prevent me from using Hobby?
I contacted AI support, and it increased my Hobby limits to 3x, but that still wasn't enough. I basically had no choice but to upgrade back to Pro and pay another $20 just to keep my projects running.
For context:
- October 31: Paid $20 for Pro.
- November 6: Downgraded to Hobby, received around $15 prorated back.
- November 7: Had to pay another $20 to upgrade back to Pro.
I understand Hobby has a rolling 30-day usage limit, but this makes no sense. If someone has already paid for their usage on Pro, why should that same usage count against their Hobby allowance after downgrading?
Does Vercel seriously expect users to stop using their projects for weeks before they can downgrade?
I just want to be able to downgrade without being penalized for usage I've already paid for.
Can someone from Vercel explain why this works this way and whether there's a way to fix it? This is a pretty frustrating experience, especially when the only immediate solution seems to be paying another $20.