I tried creating a new Vercel account using a fresh email address that has never been used with Vercel. Instead of approving the account, Vercel collected additional verification details and opened a case. It has now been four days with no response and no approval.

I've also tried contacting the Vercel team twice and gotten nowhere.

So I have one simple question for anyone from Vercel. Have you stopped accepting new users or is your team simply unable to handle these verification cases consistently?

That's all I'd like to know.