Help with overage costs from Neon db

Hello,

     We had a massive overage in our Neon db usage due to branches being spun up each time we pushed a preview deployment, bugbot opened prs, etc.  Unfortunately we didn't receive an email or any other indication that we were incurring such a bill until the charges hit our card.  I reached out to Neon via their Discord server, and Sam was very helpful.  He said he would pass the issue along to Vercel support, so I am just trying to figure out how best to follow up.

Thanks!
Dave Thomas