Good morning, Last month, specifically on July 31, I purchased a VERCEL PRO subscription (Invoice: 5B5E1CFB-0005) intending to buy v0. I then purchased v0 (Invoice: 7933EED1-0019).

Then I tried a thousand times on the support site to upload the report, but it wouldn’t let me proceed—the system kept crashing. I managed to send an email, and they canceled the subscription for me.

Yesterday, August 31, not only did they not refund the $20 for VERCEL PRO that I requested to be canceled, but they also charged me the $20 again (invoice: 5B5E1CFB-0007).