Import Git Repository Loads Infinitely

Help
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1

Hello! When trying to create a new project on Vercel, the import git repository section keeps on loading infinitely, with no resolve

I find the following error come up in the console

17801.a8bbf00668c1b1…S4HvcRHkpa9LhnrX:19 
 GET https://vercel.com/api/v1/integrations/search-repo?namespaceId=54050178&provider=github 500 (Internal Server Error)
17801.a8bbf00668c1b1…S4HvcRHkpa9LhnrX:19 Ignored request error CustomFetchError: An unexpected internal error occurred
    at h (59707-ffcbf6d5bd914f…cRHkpa9LhnrX:3:8921)
    at async 17965-6a7f6c90c7dff4…cRHkpa9LhnrX:3:4603

2

The domain troubleshooting guide can help with most custom domain configuration issues. You might be able to use that guide to solve it before a human is available to help you. Then you can come back here and share the answer for bonus points.

You can also use v0 to narrow down the possibilities.

3

Hello, Can you send us a screencast?

4

vercel access issue
vercel access issue1325×666 49.3 KB

Facing loading issue

5

Can you generate a HAR file and share with us? Are you also able to reproduce this on New Project ?

1 Like
6

Yes I am getting it for new project as well , this is the api response it is failing

vercel access issue
vercel access issue1326×664 60.1 KB

7

is it possible for a screencast

8

Thanks for the screenshot. Let us check this and update you shortly with more details!

11

Hi there,

To help us triage the issue in more detail, are you able to share/confirm the following? →

  1. Are other members of your team also experiencing this same issue?
  2. Are you able to disconnect the GitHub connection and reconnect via the following? → Login – Vercel
  3. Are you able to test this in a different browser? This is to rule out a a specific browser extension affecting the options from appearing/loading

We noticed following error from GitHub API and currently working on surfacing the error in UI:

Although you appear to have the correct authorization credentials, the `Infosys-GithubSaaS-Exploration` organization has an IP allow list enabled, and your IP address is not permitted to access this resource.

Can you confirm if you are connecting to Github Enterprise account and is blocking based on IP? I doubt there’s much we can do about fixing this, but we’re working on surfacing these errors more transparently

1 Like
12

Yes its connected from github enterprise