Hi everyone,

I signed up for v0 because a trial was advertised. However, the trial experience was not provided as expected, and I was unable to use the service in the way that was promised.

After realizing this, I located the option to downgrade my account to the Free plan and completed the downgrade. Despite that, I was still charged afterward.

From my perspective, there are two concerns:

1. The advertised trial was not delivered as expected.

2. I was charged even after downgrading to the Free plan.

Has anyone experienced a similar issue? If so, how was it resolved, and did support provide a refund?

I have already contacted support and am waiting for a response.

Thank you.