I am currently transferring a project from one Vercel account to another (both of which I own). By transferring, I mean that I deleted the project and domain from the original account and re-created the project under my personal account.
However, when attempting to set up the domain on the new account, I encountered an error stating that the domain already exists in a different account—even though it has been deleted/removed from the original account.
Important Context:
- Hosting Provider: GigaLayer
- Domain in Question:
dueprocess.gm.gov.ng - Ownership: I own both Vercel accounts involved in the transfer.
The Problem:
Normally, I would verify domain ownership by adding the required _vercel CNAME record to the domain’s DNS configuration. Unfortunately, due to the way I purchased the domain, this is not possible.
GigaLayer issued dueprocess.gm.gov.ng to me as a top-level domain, even though it technically is a subdomain under gm.gov.ng. Because of this, I do not have access to configure DNS records for the root domain (gm.gov.ng). I can only manage subdomains under dueprocess.gm.gov.ng.
As a result, while I can add and verify something like project.dueprocess.gm.gov.ng, I am unable to add the _vercel.gm.gov.ng CNAME record required for domain verification.
My Goals:
- I want to be able to transfer or re-create my domain under the new Vercel account.
- I want to know if it’s possible to use the domain
dueprocess.gm.gov.ngin my Vercel project, given the DNS limitations described above.
Please let me know if you require any additional clarification. I would greatly appreciate your help in resolving this issue.