Kindly request a month refund – Subscription Charged Unexpectedly

Help
1

Dear V0.dev Support Team,

I hope this message finds you well.
(I did send you email on April, BUT I didn’t get feedback. You could see that I actually didn’t use the quota at all these two months…)

I am writing to request a refund for a recent charge of $20 for a Premium subscription on V0.dev. I intended to redeem a V0 promo code for Premium access. However, during the upgrade process, the interface prompted me to enter my credit card information without providing an option to input the promo code. I assumed that after entering my payment details, I would be prompted to enter the promo code. Unfortunately, upon clicking “Continue,” the payment was processed immediately, which was not my intention.

I have not utilized any Premium features since the charge. I plan to use my promo code for Premium access in the future and continue supporting your platform. However, under the current circumstances, I kindly request a refund of the $20 subscription fee.

Thank you for your understanding and assistance. I look forward to your response.

Best regards,

Thank you.

Aria

PS:
My Email Address associated with V0.dev :cfchaizi@gmail.com

2

Did you know there’s another category dedicated to v0 topics? A human should be here soon to help, but the answer may already be available even faster in one of these other posts.

Our docs are a great place to start.

We also have a walkthrough to help guide your workflow.

And these recordings can give you a look at v0 features and strategies in action shown by our Community:

https://community.vercel.com/tags/c/events/42/v0

5

Hello,

Please create a Billing ticket using Help so our team can look into this.