Hi Vercel Community & Support Team,

I am writing to ask if a staff member could take a quick look at my open billing ticket, Case #01XQIUyq0sfOq33W.

Earlier today, I accidentally purchased a $30.00 "v0 Seat" under Team Settings (Invoice ZVXKBBNF-0001) thinking I was upgrading my personal v0 generation credits. I am on a single Personal Hobby account, so there are no additional team members to unassign.

The automated refund form blocked me because it requires managing team members—which doesn't apply to my personal setup. The auto-escalated case email noted a 2–3 week wait time, but since this was a simple single-user billing error with no seat usage, I am hoping a moderator can help flag this for the billing team to process the $30 refund back to my card.

Thank you for your help!