Hi, @zbycz!

Welcome to the new platform, great to have you here

Thanks for your patience with this! I'll get your output sent internally and loop back as soon as I can.

Hi, @zbycz!

Hope you're well, I got an update internally.

According to the TCP traceroute output, it appears that you successfully connected to the Global Accelerator endpoint IP address "76.76.21.9", which maps to the correct endpoint.

But we found that while the Global Accelerator responds to ICMP pings, it does not respond to ICMP-based traceroutes. To better test connectivity between the client and the Global Accelerator endpoint, could you use a TCP-based traceroute?

For more information, you can refer to this documentation.

Here is the command as you wrote:

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sudo traceroute -T -p 443 vercel.com
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traceroute to vercel.com (76.76.21.93), 30 hops max, 60 byte packets
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 1  RT-AC51-9390 (192.168.50.1)  1.371 ms  1.336 ms  1.344 ms
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 2  10.47.97.61 (10.47.97.61)  3.278 ms  5.213 ms *
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 3  100.100.115.254 (100.100.115.254)  5.751 ms * *
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 4  cust-starnet.supernetwork.cz (88.86.97.137)  6.102 ms * *
9
 5  151.148.13.110 (151.148.13.110)  24.772 ms * 151.148.13.108 (151.148.13.108)  25.685 ms
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 6  150.222.81.21 (150.222.81.21)  43.088 ms 150.222.81.33 (150.222.81.33)  25.810 ms 150.222.81.23 (150.222.81.23)  39.873 ms
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 7  * * *
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Thank you, @zbycz! I'll loop back with more information as soon as I get it.

Hi @zbycz! I'll send you a DM with some questions.

Marking this as complete. Thanks for your patience, @zbycz!