Hi everyone, We’ve been completely blocked for 48+ hours due to issues with the Neon integration. Symptoms: Branch creation times out (~2m49s) on every preview deployment Access denied when clicking Open in Neon from Vercel dashboard I’m the owner of the Vercel project but can’t access the linke…

Hi @quentin-4242 , I got a confirmation that the underlying issue was resolved today. Can you check in your project if the deployments are working? Can you also retry this today: When I try the flow in a private browser window (login to Vercel → click “Open in Neon”), I land on an “Unauthorized” p…

Hi @quentin-4242 , welcome to the Vercel Community! I’m sorry that you are facing this issue. Can you share the team slug in question with the neon db name and project IDs/preview deployment IDs for the Vercel project using the db?

Hi, thanks for looking into this! Here are the details: Team slug: eagr/app Neon db name: eagr-neon-db Vercel Project ID: prj_lM8Arf3Dc6Nz8pq2KE2aaz5r7GNt Failed deployment IDs: [ajoute 2-3 IDs de deploys qui ont timeout] Let me know if you need anything else.

Thanks. Seems like you mistakingly missed the deployment IDs.

Sorry, here’s a failed deployment ID (last one): ZoCNTiRA828oeakyhPW3YCsu5SP7 Let me know if you need more.

I’m checking the timeout issue with our engineers. But, in the meantime can you share a screenshot of “Open in Neon” error that you see? Maybe a GIF or screengrab. Because as an owner you should that flow should work. For me, even if I go directly to Neon and login with same email as with my Vercel…

The situation has changed slightly: My colleagues re-invited me to the Neon project, so I no longer see the “Access denied” error when clicking “Open in Neon” while logged in. However: I’m only a collaborator, not an admin I am the owner of the Vercel project but don’t have admin rights on t…

Hi, Yes, I confirm that everything is working now. Thank you all for your assistance!

Neon integration branch creation timeout and access denied errors on Vercel

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quentin-4242 (Quentin Bardenet) January 15, 2026, 9:45am 8

Sorry, here’s a failed deployment ID (last one):

ZoCNTiRA828oeakyhPW3YCsu5SP7

Let me know if you need more.

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Neon integration branch creation timeout and access denied errors on Vercel

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