Paid for Pro Account but still a Hobby Account

Hey Vercel Friends.

Ran into an issue about a week ago where Vercel wouldn’t take any form of payment. Tried again this morning and it was accepted and processed. My problem is that I’m still showing a “hobby” account. I’ve had to change out cron jobs and I’m running into deployment issues that I didn’t have as a Pro.

Looking for some guidance

-e

Hi,

Could you create a ticket using https://vercel.com/help so we can take a look?

Thanks, Eric! Our team will get back to you.

Appreciate your patience.

Hi @or-eric, just checking in to see if you were able to get your account issue resolved or if you still need help with the Pro account status. Let me know how it’s going!