I am trying to avail the 20$ plan but my payment methods are always failing.
I have tried Maya, GoTyme, and BDO Debit cards.
I also updated my Vercel account infos, still not working
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Hi @ronald-dytioco, welcome to the Vercel Community!
I’m sorry you are facing this issue. I would request you to use a Visa or Mastercard for payment. They have the highest success rates.
Let me know if you face any other issues.
all of my debit cards for said 3 banks are Visa.
Still not working. Is my account on a soft lock because of many failed payment attempts?
Do you not accept paypal?
I see. Let me talk to our team about it.
As of July 08, 2025 I have retried to subscribe again using Gotyme, and it worked.
Still the initial experience is a hassle with no clear prompts on why the initial attempts were voided
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Thanks for sharing this. Maybe our payment processor was having high rates of failure with this payment method. I’ll forward this to our team to look into.