Premium account Purchase and no reply on v0.dev chat

[pltosman]

I purchased the Premium plan on v0.dev for $20. However, my account is still displaying only 5 credits instead of the full Premium credit amount. Subsequently, I purchased another Premium plan for this month. Unfortunately, any messages sent to the v0 chat are no longer answered except “Something went wrong. Please edit, retry or delete your message” I consistently encounter errors even when attempting to send a simple greeting.

Could you please refund the premium account payment and address the issue with the v0.dev chat? Thanks a bunch!

[system]

Did you know there’s another category dedicated to v0 topics? A human should be here soon to help, but the answer may already be available even faster in one of these other posts.

Our docs are a great place to start.

v0

We also have a walkthrough to help guide your workflow.

Become a v0 expert

Getting Started Using v0 is like chatting with a frontend engineer, who takes in your design guidelines and creates an application for you. A common workflow with v0 is putting in design files and images to scaffold your application and then use text prompts to nudge v0 into creating your perfect application. Remember, just like any other AI tool, the quality of the output that v0 generates depends on the quality of the prompt or instructions you input. So, it’s important to be clear, descripti…

And these recordings can give you a look at v0 features and strategies in action shown by our Community:

https://community.vercel.com/tags/c/events/42/v0

[system]

Hi there, sorry that you are facing this issue.

You can open a Billing support case from Help to get your refund.

If you’ve already opened a case, rest assured our support team will help you as soon as they get to the ticket.