I paid for the Premium plan ($20/month) on May 15, 2025. After 2 days of access, my account now shows:
I’ve sent 3 support messages over multiple days and received no response. This is blocking my work.
I’m sharing here in hopes that a team member or another user can help or escalate the issue. I can provide proof of payment and dashboard screenshots if needed.
Please advise or assist. Thank you!
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Hey, @mohanyare! Welcome 
Thank you for flagging this. The team will be in touch soon.
Hi @pawlean, thank you for your reply.
It’s now been over 4 hours since this was flagged and made private, but I haven’t received any response from the support team. My Premium plan issue is still unresolved, and it’s seriously blocking my workflow.
I kindly ask for this to be prioritized. Either:
Thank you again for your support. I’m hoping this can be resolved quickly.