I paid for the Premium plan ($20/month) on May 15, 2025. After 2 days of access, my account now shows:
- Plan expired
- $0 credit balance
- No Premium features
I’ve sent 3 support messages over multiple days and received no response. This is blocking my work.
I’m sharing here in hopes that a team member or another user can help or escalate the issue. I can provide proof of payment and dashboard screenshots if needed.
Please advise or assist. Thank you!