Hi Vercel team,
I'm a solo founder on the Pro plan (project: network-buddy-gis). Over the last billing period my team was charged roughly $725 in on-demand Build CPU, mostly from builds running on the Turbo build machine and from many short cancelled/skipped builds triggered automatically by branch pushes from AI coding agents. I did not expect build-machine usage to bill at this level, and as soon as I understood it I switched the project back to the Standard machine and set a spend cap.
I opened support case CSE_01x3YyIcEaI7stYp around 25 October, but it has not had a reply from a person yet.
This looks the same as these threads, where the team got the charges reviewed and credited:
Invoices affected: Upcoming invoice for the Oct 12 – Nov 12, 2026 billing period, currently estimated at $748.24, with $728.24 of on-demand charges, of which $712.43 is Build CPU Minutes (dashboard figures as of Oct 28). The Oct 16, 2026 infrastructure usage invoice (Total Due $123.34, partially paid) is also affected. Invoice numbers are in case CSE_01x3YyIcEaI7stYp.
Could someone from billing please review the case and refund or credit the Build CPU / build machine overage? Happy to provide anything else you need.
Thanks, Greg Mullen