Response needed urgently: unexpected excess charges from Vercel (res

Hi Vercel team (),

I recently discovered approximately $600 in unexpected Vercel usage charges that I had not realized were accumulating to this extent. I have already shut down/reverted my Vercel projects and taken steps to ensure that no further usage is occurring. My website has no users, so I believe these charges were due to a bot attack in August that dramatically increased my usage.

As soon as I discovered this issue, I emailed Vercel support at billing [at] vercel.com. I received an automated response saying that response times were 1-2 weeks. It has since been over one month without a response from Vercel. I also posted on the community board but received no response (see: https://community.vercel.com/t/urgent-unexpected-excess-charges-from-vercel/49132).

Vercel Community

Urgent: unexpected excess charges from Vercel

Hi Vercel team, I’m looking for help escalating an existing billing dispute. I recently discovered approximately $600 in unexpected Vercel usage charges that...

I would really appreciate help confirming that the case is being reviewed by the team. My support case ID is 01kayVFYAfeA2V0A.

Thank you.

Thank you for bringing this to our attention. To ensure this is investigated with the necessary priority and privacy, please report all security-related concerns, potential exploits, or abuse directly to the Vercel Security Team.

Please submit your report here: vercel.com/abuse

Reporting via this official channel is the fastest way to reach our security engineers and ensures that sensitive information is handled in a secure environment rather than a public forum.