Urgent - Can't disable vercel DNS when moving to route 53

I am trying to move my domain out of vercel. I have deleted the hosted zone, but if i do dig +trace example.com, the name servers are still all pointing to vercel. This is preventing me from setting my domain back up in Route 53. I have already gone through the steps of transferring the domain out of vercel.

Additionally, it won’t let me delete the domain in vercel until it expires.

How can I actually stop using vercel for DNS?

EDIT:
I tried clicking “Transfer Out” again. I’m getting an infinite spinner, but in the network tab I"m getting this error message: "An auth code does not exist or could not be found for juicymemo.com. This TLD may not support auth codes. Please contact support."

Assuming this is because I already transfered the domain out.

Deployment URL or Custom Domain: juicymemo.com

Hey @bensenescu. It sounds like you need to update the name servers with your current registrar. If you change them to your registrar’s default name servers then you’ll be able to manage DNS records there instead of Vercel.

Thank you! This solved it. I ran into another thread where you helped someone else facing the same issue after getting this error message: Cannot find an upstream provider. when trying to update the nameservers in Vercel. The docs you linked in route 54 for changing the nameservers in route53 was exactly what i needed to do though: Adding or changing name servers and glue records for a domain - Amazon Route 53
Domain transfer problems · vercel · Discussion #6851 · GitHub

It makes perfect sense that the new registrar would still be pointing to vercel now that I know. I’m sure it would help others if that was added as the last step of this help docs and save people some headaches: Transferring Domains to Another Team or Project

Thanks again for your help!

2 Likes

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.