URGENT – Need to recover deleted Vercel account that still in prod

I’m writing because my production site is still live on Vercel, but I no longer have access to the account that owns it. Below is the full timeline of what happened and my current situation.


Timeline

  1. Original Vercel account (“Account 1”)
  • Created with GitHub Login (<your‑github‑username>).
  • Deployed my production site https://<your‑site>.vercel.app (plus custom domain example.com if configured) from the repo github.com/<user>/<repo‑prod>.
  1. Second Vercel account (“Account 2”)
  • Created later using Google Login (<new‑email@gmail.com>).
  • Connected a different repo from the same GitHub profile (github.com/<user>/<repo‑test>).
  • After linking, any “Continue with GitHub” login redirected me to Account 2 and I lost access to Account
  1. Attempted recovery
  • Followed the docs: disconnected GitHub from Account 2, tried magic‑link login, etc.
  • Could not regain access to Account 1.
  1. Deletion of both accounts
  • To “reset” the situation, I deleted both accounts in the dashboard.
  • Deletions were confirmed, but my production site is still online, so the underlying project resources are clearly still on Vercel’s infrastructure.

Please, I need you help to recover my project that it’s in production.

Thanks in advance

You’ll need to email registration@vercel.com with

  • the production site URL
  • account info for 1 and 2

They have the resources to verify identity + ownership and deal with getting you your account back

2 Likes

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.