Your system does not allow refunds, your software creates too many mistakes, and under Australian legislation, if a service or product does not work, or provide the quality required, a refund must be served! I require a FULL refund, immediately. Kevin Kelly
Looks like you were shown the invoices for your Vercel team instead of your v0 invoices. Make sure you select v0 instead of Vercel Platform at the start of the chat to be directed to the relevant refund options.
It’s best to use unemotional language to simply state the problem and what you want to accomplish. I’m sharing a screenshot of what worked for me so you can follow the same script.
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Here is an idea on how to make me calm. Actually help me instead of being like your code, saying sorry and providing nothing of use to me. Maybe my frustration is that I am running a business and trying to use your software with very little success. I have asked for help and I am obviously not getting anywhere. Just tell me the steps to get my money back so I can close this v0 account and move on. Very simple request. Can you do that calmly for me please.
Is this correct?
How to Request a Refund in v0 (Vercel)#### 1. Cancel Your Subscription
Go to your v0 billing settings and click “Cancel Subscription.” You’ll retain access until the end of the current billing cycle and can restore your subscription with one click during that period. Vercel Community+15Vercel Community+15Vercel Community+15
2. Submit a Billing Support Case
Refunds are handled only through Vercel’s billing team. After canceling, go to the Help section (via the dashboard or their support site), describe your situation clearly, and submit a Billing support request. Vercel Community+1
Repeated examples show users requesting refunds for accidental charges or unwanted renewals—typically, support responds by processing refunds. Vercel Community+9Vercel Community+9Vercel Community+9
3. Wait for Processing
In some cases, refunds have been processed automatically, with users receiving them immediately. Vercel Community In other situations, Vercel states refunds are issued by the billing team and may take 5–10 days to appear, though often they arrive sooner. v0.dev+13Vercel Community+13Vercel Community+13
Hey Kevin!
Thanks for your patience. We escalated this internally, and you should now get a refund of $51.17.
Let us know if we can help with anything else!