v0 "Fix Free" button triggers out of credits error despite available balance

Problem

So I was using v0 and it was going great until I asked it to use react-pdf. It has broken pretty much every page and it gave me the Fix Free option. However, when clicking it, it keeps saying I need to upgrade my plan.

Current Behavior

  • I have 2.66 credits remaining.
  • Clicking Fix Free results in an “Out of Credits” popup.
  • The error message states:

Out of Credits: v0 stopped because you are out of credits. Upgrade your plan to continue.


Hi @jamesrsingleton, are you still facing this issue? Also, are these remaining credits Gifted or On-demand purchase? If so, v0 Free plan won’t let you use them. And since the Free fix feature is using the same credit bucket, it finds 0 available credits.

I did have gifted credits and I am down to my last 2.66 credits. I have clicked the Fix Free button before with no problem… Now I am wondering if that Fix Free was actually not free and was using credits.

Hi @jamesrsingleton, the Free fix button charges some credits for work and then refunds them. So, if you don’t have credits it will fail for that reason.

So you’re saying that my 2.66 credits left is probably refunded credits from using the Fix Free button a couple of times in this v0 chat? And due to that, no more Fix Free will work?

Nope. Those 2.66 are the Gifted Credits as you said. Did you have the Fix Free working after your $5/month balance hit 0?

Also, are you able to send messages?

Ah ok, and I don’t remember if Fix Free still works after hitting the $5/mo balance. It looks like these $2.66 were purchased according to v0 settings. Also, I might be able to send messages still but with $2.66 credits left, not really trying to waste them just to test :sweat_smile:

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Yeah, this explains. Purchased credits can only be used on a paid plan. You shouldn’t be able to send a message either.

So because I no longer have a purchased plan I can’t use the ones I purchased? I am confused.

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So you are correct, I was not able to submit another message even though I have 2.66 credits.

Yes. To use the Purchased credits, you need to be on a paid plan.

So what you’re saying is I can’t use the credits I paid for because I am no longer on a paid plan?

Yes. That’s how the on-demand credits work on v0. You can request a refund for those unused credits from Help.

I believe this is from me paying $20 to upgrade, then cancelling my paid account to go back to free and now I just have 2.66 in credits that I can’t use. That feels like a bad design/user experience. So basically, spend another $20 so that you can use this remaining 2.66 in credits or request a refund.

Those credits are not from your v0 Premium plan but the on-demand credits. And, yes those are the only two options.