Hi,
I purchased a v0 Plus subscription today because I wanted to continue working on a v0 project immediately.
Unfortunately, the subscription appears to be active and paid, but the Plus credits were not provisioned to my workspace.
I have already verified all of the following:
Vercel shows v0 Teams: Active My invoice explicitly shows 1 × v0 Seat – $30.00 The invoice is Paid ($35.70 including tax) I am the Owner of the team My account has the v0 Builder role I am using the correct Team workspace in v0 v0 itself shows the Team with a Plus badge Despite this, v0 Billing only shows $5.00 Monthly Credit Usage & Activity confirms that only those $5.00 were available Those $5 are now used, so v0 shows $0 / Out of credits
I have already spent a significant amount of time checking scopes, billing, team membership, seat allocation and account settings. The subscription itself is clearly active, so please do not direct me to switch workspaces or check whether the subscription was paid — these have already been verified.
I purchased v0 Plus specifically to use it today, but I currently cannot use the service I paid for.
Could a Vercel/v0 team member please check the provisioning of the Plus credits for my team and manually sync/provision the missing credits as soon as possible?
I can provide the invoice number and account/team details privately to a Vercel staff member if needed.
Thank you.