v0 subscription not working and asking to restore payment method after purchase

(edited)

Problem

I purchased a subscription but it still doesn’t work and it tells me to restore the payment method.

Details

I don’t understand what the problem is. I went back to v0 after a few months but it’s still broken and there’s still some problem.. it doesn’t make a very good impression on me..

Vercel Alum

I'm sorry that you're having this experience

Can you share a screenshot of where you're seeing this? I'd like to get this in front of our engineers.

Feel free to also raise a case at vercel.com/help.

Hello, I bought a subscription last week and it's still not working. I tried to contact support and only got a response from an AI assistant who gave me a link through which I created a ticket and showed me an error 500 and then a forbident so I don't know what to do. I made some suggestions for clients and I can't even share it via github so I'm honestly frustrated with it. It also showed me an error when submitting that form.

Vercel Alum

We had an issue with our support form which should be working now! Can you try again?