V0 support response time

v0
1

How is the support’s response time based on your experience?

For me, more than 24hrs and I still haven’t received any response from them.

Is it the same for you guys?

2

Hi, @hunyosilaw! Welcome to the Vercel Community :wave:

I’d love to share this as feedback internally for you. Are you referring to v0 support, or generally on Vercel?

3

I asked for for v0 support since I encountered an issue where I can’t see the file folders but if I asked ai to do mkdir, it shows the files that were generated. Anyway, 16 business hrs is so unfair. imagine, I asked for support yesterday 6:10pm, now since it’s already past six I’ll have to count 16 business hrs. and you know when I should expect my support? next week monday 2pm. Do I really have to wait 4 days for support?

4

Sorry to hear about your experience, @hunyosilaw :pray:

Let me share this feedback with the team. In the meantime, what issue are you seeing? I wonder if this community post may be helpful →

1 Like
6

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Aside from the no files and folders pane, I also don’t have whatever Anshumanb’s screenshot. If you see the image, i don’t have any other option aside from share and fork.

7

Could you share a v0 chat with us?

Can you reproduce this with other chats, or just this one?

EDIT: BTW I shared this feedback internally with the team who will also take a closer look. Appreciate your patience with us :pray:

2 Likes
8

not here. this is public.

9

I’ll send you a DM :smile:

10

I just figured out that v0.dev doesn’t support react native. it needs to be a working nextjs app for those options to show up.

I heard about this app through chatgpt and I searched google what v0.dev does and got this result

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It didn’t specifically said it has to be Next.js.