Alphonsus Low

26th August 2026

Subject: CEASE AND DESIST: UNAUTHORIZED CHARGES ON MY CREDIT CARD

To the Vercel Billing Department,

I am writing to demand that you STOP attempting to charge my credit card immediately. I have never signed up for your services, nor have I authorized any charges from your company. My card details were provided in good faith during an account creation attempt that FAILED. The account was never activated, and I moved on to Netlify—a platform that actually works.

Yet, despite never using your services, you have the audacity to keep trying to dip into my account like some sort of digital pickpocket. This is unacceptable, unprofessional, and frankly, borderline fraudulent.

Let me be crystal clear:

• I do not owe you money.

• I have no active account with you.

• I have not agreed to any terms of service or billing agreement.

If one more unauthorized charge appears on my statement, I will:

1. File a formal dispute with my bank and flag your charges as fraudulent.

2. Report your company to the Better Business Bureau and relevant consumer protection agencies.

3. Take legal action to recover any funds taken, plus damages for the hassle.

Stop wasting my time and your own by continuing these invalid billing attempts. Remove my card details from your system immediately and confirm in writing that you have done so.

I expect a response within 48 hours. Fail to do so, and I will assume you are acting in bad faith and escalate accordingly.

Sincerely, Alphonsus Low +65 89196242 williaamlow@gmail.com