Zero support, zero care for paying clients?

Help
,
1

Just look at my support ticket, what is your problem ?
Lets move this conversation to the correct channels. Thanks.

4

Hi @accounts-2854, welcome to the Vercel Community!

I’m sorry that your experience has not been great. Could you share some details about the issue? Do you already have any cases open?

There’s not enough info here for us to see what’s causing the error. We have another post with suggested details to include.

Please take a look and then add whatever you can here to help the rest of us see what’s going wrong

8

Just look at my support ticket ? Please :slight_smile: It has now been 3 days and no reply but I do notice someone went in and merged my tickets together.

9

6 days now :slight_smile: We are paying customers.

10

Thanks guys my request has been answered but then it got closed and it will not allow me to re open for further details.
My question is how can we find the second seat, we paid 30$ x 2 for 2 seats ($60 total), but we can only access the credits on 1 seat.

Thanks.

1 Like
11

Hi @accounts-2854, glad that your ticket was answered.

You can see the members in your v0 team on the https://v0.app/chat/settings/billing page:

v0 team members
v0 team members2872×864 142 KB

Please ensure you’ve selected the correct team from the top dropdown on your v0 account when checking this.

12

Team members should have access to the same project without having to remix I would assume but that does not seem like the case ?

13

Hi @accounts-2854, I think you should be able to add your fellow team members to the project from by following these docs.