Domain purchased from Vercel, invoice received, shows as Third Party

Help
1

From my inspection of the forum I see other people have the same issue, or a slight variation. The symptom i experience are the same as this post:
https://community.vercel.com/t/purchased-domain-through-vercel-third-party-registrar/8561/7

The difference is that my card was charged. So I can’t just delete the domain and try again.

2

The domain troubleshooting guide can help with most custom domain configuration issues. You might be able to use that guide to solve it before a human is available to help you. Then you can come back here and share the answer for bonus points.

You can also use v0 to narrow down the possibilities.

5

Hey I’ve manually fixed this problem for you, your domain should show as first party now.

Will investigate what caused it to show as third party to begin with

2 Likes
6

It showed as normal for a while now its back to showing third party

7

Hey, I got same problem here, couldn’t add nameserver for it, can you help me fix it?

8

Seems to be fixed this morning. Shows auto-renewal and nameservers now. Unfortunately, I still get 404’s when I try to navigate to it. If I use the old domain it works fine still. What is missing, or is it still broken on Vercel’s end? Seems more likely there is an infrastructure problem.

9

Also the 404’s that are generated are coming from vercel not my app. If that helps.

10

404’s were a middleware issue. Seems to be working now. Please let the community know what the issue was with the domain switching to third party erroneously. Thanks!

1 Like
11

Hey, @ouma-tech!

If you’re still see this, can you create a new topic in Help?

12

Coud you help me? I have the same problem. I purchased a domain directly via Vercel. I received the invoice, and the domain is working globally. However, in my Vercel dashboard it still shows as “Third Party” instead of First Party.

I confirmed the nameservers are ns1.vercel-dns.com and ns2.vercel-dns.com, and the registrar appears as Tucows Domains Inc listing Vercel as the Registration Service Provider.

Can you please confirm and manually fix this so the domain is recognized as a First Party domain?

Thank you!

13

Hi Pauline, I have a similar problem. I purchased a domain directly via Vercel. I received the invoice, and the domain is working globally. However, in my Vercel dashboard it still shows as “Third Party” instead of First Party.

I confirmed the nameservers are ns1.vercel-dns.com and ns2.vercel-dns.com, and the registrar appears as Tucows Domains Inc listing Vercel as the Registration Service Provider.

Can you please confirm and manually fix this so the domain is recognized as a First Party domain?

Thank you!

14

@pawlean or @rhyssullivan, I am having the same issue, but for a transferred domain…can someone please help?

https://community.vercel.com/t/domain-transfer-showing-third-party-registrar-blank-information/13617

15

Hey all,
Sorry I’m not sure what the tech did. They said they fixed it on there end. It did come back for a bit but has been resolved since Thursday last week. @rhyssullivan please help these other folks, this issue is incredibly annoying and a bad look for Vercel.

Brad

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