VERCEL SUPPORT REQUEST - CRITICAL ENVIRONMENT VARIABLE ISSUE
Project: v0-vercel-workflow-access
Account: james-7534s-projects
Email: james@gales.me
Issue: Environment variables exist in Vercel dashboard but are not accessible to running application
Attempts: 300+ troubleshooting attempts over multiple sessions
Timezone: GMT (London)
Urgency: HIGH - Project completely blocked
TECHNICAL DETAILS:
Environment variables are SET in Vercel dashboard
API routes return “Success: Environment analysis completed successfully”
BUT all environment variables show as “Missing” in runtime
Multiple redeployments attempted (manual and automatic)
Issue persists across all deployment environments
SPECIFIC VARIABLES AFFECTED:
TURSO_DATABASE_URL: Set in Vercel | Runtime Access
TURSO_AUTH_TOKEN: Set in Vercel | Runtime Access
All PostgreSQL environment variables also showing as missing
EVIDENCE:
Screenshots available showing API success but variables still missing
Alignment checker confirms disconnect between Vercel settings and runtime
Console logs show environment variables are undefined in process.env
ATTEMPTED SOLUTIONS: Manual redeployment from Vercel dashboard Automatic deployment triggers via API Environment variable recreation Multiple diagnostic tools run Cache clearing and fresh deployments Different deployment environments tested Integration removal and re-addition Tried GitHub community support (links no longer work) NONE RESOLVED THE ISSUE
This appears to be a Vercel platform issue where environment variables are not being properly injected into the runtime environment despite being correctly configured in the dashboard.
IMMEDIATE ASSISTANCE NEEDED:
Verify environment variable injection is working for this project
Check if there are any platform-level issues affecting variable access
Provide direct technical support to resolve this blocking issue
Contact: Available now (GMT Monday 10:07 AM)
Email: james@gales.me
Preferred contact: Email or support ticket system
MIGRATION NOTE: Attempted to use GitHub community support but was informed community has moved to Vercel platform. Query was supposedly migrated but has not appeared in new system.
The Turso credentials (DB URL and AUTH TOKEN) are confirmed as loaded in the Vercel Environmental variables set to the widest capabilities (read/Write/Edit) correctly. But when I go to access them through workflow it keeps saying that the credentials are not there.
It looks like you’re trying to access your environment variables client side
The only time environment variables get bundled and sent to the client is if they’re prefixed like NEXT_PUBLIC_TURSO_DATABASE_URL and will otherwise be undefined. This is important because sending your database URL and auth token to every user’s browser would be a major major security issue
You can check server-side for the value and pass information to the client in a new variable, but reading secrets directly from process.env in the client will not work
Hi Jacob, i understand, i have probably had 750 to 800 iterations of setting this up and a couple of e=weeks trying to get Vercel workflow to communicate with turso, it just will not work. I understand about the security of the credentials which once started i can flip the credentials or if necessary cancel the account. I would like to press on, if everything in my db (which at the moment is nothing) is already in the public domain, there will be no security issues as when it is loaded i can lock it. All i need to do is have my workflow communicate with the confirmed db in turso. Does anyone have any positive ideas here? I am told that it is a disconnect in the system and would dearly love that to be wrong!
Hi James - thanks for also connecting with me over email. I’m working with the team to confirm, but in terms of systemic issues regarding connecting Vercel with Turso, we are not aware of any issues…
You are right, just connected by email direct. Trouble is i had the same problem with Dropbox (my original preferred depository for data) Box, Realblaze, Blob.
Something must work ?
James A Gales.
CCS(J) Ltd.
07797727421
The content of this email is privileged and not for re-publication or
dissemination.
Tell him the issue is the following:
“21:44:59.205Z NODE_ENV cannot be accessed on the client.”
For some reason V0 is trying to access the environment variables straight from the client in your case, which is not allowed. The access needs to be mediated by a server at Vercel.
somehow, when I log in to your account from my browser, then it gets correctly routed through the server, and that is why it works.
Feel free to send the above verbatim to Jacob - he’ll understand. Also tell him that Glauber says hi.
James A Gales.
CCS(J) Ltd.
07797727421
The content of this email is privileged and not for re-publication or
dissemination.
| Runtime Access 
