I signed up to a team by mistake thinking I could ad the company I was helpings email. But it wanted to charge me. So I signed them up on a new account. I need to delete the original account and get a refund for the $20 as I didn’t use the account.
I tried to use the help bot but it sent me here and said you have no support ticket system which is weird.
Hi there, sorry that you are facing this issue. You can open a Billing support case from https://vercel.com/help to get your refund.
If you've already opened a case, rest assured our support team will help you as soon as they get to the ticket.
Customers on all plan types are welcome to open a new case for any billing issue. Just describe the problem to the AI chat bot and click the “Create Case” button that appears at the bottom of the chat window. The AI will autofill the form based on the info provided. Then, you can review and adjust any info in the form before submitting it to reach our billing experts.