This is dirty dirty stuff guys.
I literally added $10 to my acct, it somehow charged me $50. I don’t remember clicking anything to cause this, so it must be this Auto-Recharge that sneakily got enabled without my permission or knowledge.
Do I have to request a refund or can I revert this?
I’m getting pretty pissed at v0 lately. It’s effectively unusable since the January update from hell. Was about to write a thread. I’m looking to migrate away. This is cherry on top.
Hi there, sorry that you are facing this issue. You can open a Billing support case from https://vercel.com/help to get your refund.
If you’ve already opened a case, rest assured our support team will help you as soon as they get to the ticket.
Customers on all plan types are welcome to open a new case for any billing issue. Just describe the problem to the AI chat bot and click the “Create Case” button that appears at the bottom of the chat window. The AI will autofill the form based on the info provided. Then, you can review and adjust any info in the form before submitting it to reach our billing experts.