I am posting here after multiple unanswered support requests regarding critical failures with the v0 editor and credit charges that have severely impacted my workflow and business operations. Despite being a Premium Plan subscriber, I have yet to receive any meaningful response or resolution from support after several days and repeated outreach.
Summary of Issues
The v0 editor repeatedly overwrites or removes content during targeted edits, resulting in lost work and wasted credits.
I have been forced to purchase additional credits due to platform errors, not actual usage.
There is no access to real support beyond automated responses, even for paying subscribers.
Other users are reporting similar issues in these forums, indicating a broader, unresolved problem.
Impact
Significant loss of time and productivity due to unreliable editing and prompt failures.
Direct negative impact on my business and content management across multiple blogs.
Frustration over lack of transparency and support, despite following all recommended troubleshooting steps.
Requested Actions
Immediate compensation of at least 50 AI credits for time and output lost due to editor failures and unusable results.
Clear timeline for urgent workflow fixes, including content preservation and a strict “no overwrite” mode for Premium users.
Clarification on how the Premium Plan’s “Unlimited projects” aligns with the new credit-based model, especially when credits are consumed by system errors.
Direct contact information for a real support representative or manager—not just automated replies.
Previous Attempts
Multiple emails sent to support (June 6, June 11, and June 17) with no response.
Documentation and screenshots available upon request.
I am requesting urgent escalation and a public response from Vercel staff. If this issue is not addressed promptly, I will be forced to escalate through formal complaints and public documentation of these practices.
Thank you for your attention.
Brian L.
Premium Plan Subscriber
Vercel Account Email: [passiveincomestreaming@gmail.com]
(mailto: passiveincomestreaming@gmail.com)
Thanks for sharing your experience, Mvandrei. It’s reassuring (in a way) to know I’m not the only one dealing with these issues, though it’s definitely frustrating for all of us.
Have you found any workarounds that help minimize the random edits or credit waste? And have you had any luck getting a response or support from Vercel about this? I’m still waiting to hear back, and it seems like a lot of us are in the same boat.
I think they fed up big time, they don’t have the backups anymore something bad happened and … they don’t have a solution. Prolly in meetings to see how they can minimize any lawsuit especially a class one.
Thanks for your honest thoughts, Mvandrei. It definitely feels like something major is going on behind the scenes, especially with the lack of communication and the ongoing issues so many of us are facing. The missing backups and silence from support are worrying, especially for those of us relying on v0 for business or client work.
I hope Vercel addresses this transparently and soon—users deserve clear answers and real solutions. In the meantime, if you (or anyone else) hear any updates or find ways to safeguard content, please share here. I’ll do the same.
Let’s keep each other posted and hopefully get some traction on this.
I’m sorry to hear about your experience with v0 and wider support.
Could you share any chat links with us and share what the issues you’re facing are? We’d be happy to share this with the v0 team as feedback to consistently improve the product.
Have you seen some of our v0 educational content in the community? It might be helpful for you to find tips on using v0 as well as debugging advice.
Thank you for your reply and for offering to share my feedback with the v0 team.
To summarize my main issues:
Frequent v0 Editor Errors: I’ve experienced repeated problems where the editor overwrites or removes content during targeted edits. This has resulted in lost work and wasted credits, even when following documentation and using precise prompts.
Multiple Forced Forks: Because of these errors, I’ve had to create many forks just to recover or attempt fresh starts. My project history will show an unusually high number of forks—this is a direct result of trying to work around persistent v0 bugs.
Access and Billing Concerns: Due to the new credit-based pricing, I’ve lost access to my projects for nearly a month. I can’t justify purchasing more credits when the platform is unreliable, and my plan doesn’t renew for another 17 days. This has left me unable to manage or update any of my blog sites during this period, which is a major disruption to my workflow and business.
Unfortunately, I don’t have a long chat history to share, as many of my attempts to resolve issues resulted in starting new forks rather than extended chats. If you’re able to review my project’s fork history, it should provide clear evidence of the repeated problems I’ve encountered.
I have seen some of the v0 educational content, but the core issues seem to be platform reliability and billing, rather than user error or lack of knowledge.
I appreciate any help you can provide in escalating these concerns to the v0 team. Please let me know if there’s any other information I can share to assist.
Thank you, Pauline—I appreciate your quick response and willingness to pass this feedback along.
At this stage, the main thing I need is restored access to my projects so I can continue my work without having to purchase additional credits while these issues remain unresolved. If there’s any way to expedite this, or to provide a temporary credit extension until my plan renews, it would make a huge difference.
Otherwise, I’ll keep an eye out for any updates and am happy to provide more details if the v0 team needs them. Thanks again for your help and for listening to the community’s concerns!
Thank you for the update and for pushing a fix. Unfortunately, my main issue still isn’t resolved: I’m still required to upgrade or purchase additional credits to access v0 chat and my projects. This paywall has prevented me from working on any of my blog sites for weeks, and the errors I previously reported used up my subscription limits far too quickly.
The slow pace of support and the ongoing inability to access my work daily is making it impossible for me to rely on v0 for my business. I manage many blogs and need consistent, daily access—right now, the combination of the new pricing model and persistent technical issues is forcing me to look for alternative solutions.
Is there any way to provide immediate access or a credit extension so I can resume my work while these problems are being addressed? Otherwise, I simply cannot justify continuing with v0 under these conditions.
Thank you for your previous responses. I want to be very clear about the seriousness of the ongoing issues with v0 and how they are impacting my business.
Yesterday, I purchased $10 in credits just to regain access to my account so I could complete two very basic tasks on my site (openbitcoinira.com):
Update my affiliate link
Update my Google and Bing tags
Despite the simplicity of these updates, the v0 editor made repeated mistakes—deleting content, introducing errors, and forcing me to fork my project multiple times just to recover lost work. As a result, the entire $10 was consumed in a single session, not by productive work, but by having to fix v0’s own errors and restore previous versions.
At the end of several hours, my blog posts were still incorrect, and I had to fork back to an earlier version, losing all the time and money spent on these attempts. This is not a one-off occurrence; it’s a recurring pattern that has made it nearly impossible to maintain my sites.
The core problem remains:
I am being required to pay for credits just to access my projects, even when the majority of my usage is spent fixing v0’s mistakes.
The platform’s errors are directly causing excessive credit consumption and wasted hours.
I have over a dozen blog sites I need to update daily, but the current pay-as-you-go model—combined with these persistent technical issues—makes v0 completely unworkable for my business.
I am now forced to seriously consider moving my sites elsewhere, as I cannot justify spending more money or time on a platform that is this unreliable and costly. This is not just a technical inconvenience; it is a critical business disruption.
What I need:
Immediate credit compensation for the wasted $10 and lost time.
A fix or workaround that prevents v0 errors from consuming credits.
Temporary access to my projects without additional charges while these issues are being resolved.
If these issues cannot be addressed promptly, I will have no choice but to transition my sites to another platform.
Please escalate this to the highest level possible. I am happy to provide logs, screenshots, or any additional details needed.
