Payment issue. Credit card payment declining for no reason

Multiple payment cards are being declined when I try to settle the invoice. I’ve attempted payment several times without success. The card declines are preventing me from accessing v0 features even though I have sufficient credits available in my account through topup.

this is really frustrating. I already opened a support case but got a reply that due to huge billing issues, i shouldn’t expect this to be fixed before 2-3 weeks.

While a member of our team prepares to jump in, you might find your answer even faster in our community resources.

I found your support case and I’m digging in now to see what I can do to solve it faster :person_bowing:

The billing system experts helped me figure out what was wrong and correct it! You should see a reply on your support case now.

Please try again and us know if you still have any trouble with it. :folded_hands: