Unpaid invoice over 30 days old – blocking account deletion

Help
1

Hi everyone,

I’m trying to delete my Vercel account, but I’m blocked by an unpaid invoice: PET5NBCM-0001 for $20.00, dated March 24, 2026.

I know invoices older than 30 days don’t show up in the self-service cancellation form. I contacted support, but they said it’s outside their standard billing adjustment window per the Support Terms.

I simply want to delete my account.

Has anyone else run into this? Is there a way to escalate or get manual help from a Vercel team member here?

Thank you for any guidance.

2

Do you have a case ID I can share with the team? :slight_smile: