I am currently on the free plan and have purchased $30 in credits. Although I have consumed the initial $5 free credit, I still have a balance of $20 remaining. However, I am encountering an error that prevents me from using the service.
Current Behavior
When attempting to use v0, I receive the following error:
Error: “Out of Credit sv0 stopped because you are out of credits. Please add more credits to continue.”
Credit Details
Plan: Free
Purchased Credits: $30
Free Credits Consumed: $5
Remaining Balance: $20
Kindly solve the issue so I can use the remaining credits.
Hi @habdulqader-6640, as you are on the Free plan, you cannot use the on-demand credits purchased while you were on a paid plan. You can upgrade to a Premium or Team plan to use those credits.
Hi @habdulqader-6640, while I understand your point of view. The v0 team made this change to prevent abuse. You can create a billing ticket from Help to get the refund for those unused credits.
Hey! To help debug your v0 project, could you share your v0 chat link?
It looks like https://v0.app/chat/... — you can copy it from your browser’s address bar while in the chat.
You’ll also need to unlist the chat so our team can view it — here’s how: Sharing | v0 Docs
This helps the team reproduce what you’re seeing much faster. Thanks!