I payed for a premium plan two days ago, My credit card was charged and the credits appeared in my v0 account. But, now an error is displayed:
Error: There was an error fetching your plan. Not authorized. Error code: forbidden
I have no credits, I can not use my account and my credit card was charged.
Because we'll need to discuss private account information, it's best to open a support case at vercel.com/help for this. Customers on all plan types are welcome to open a new case for any billing issue.
Just describe the problem to the AI chat bot and click the “Create Case” button that appears at the bottom of the chat window. The AI will autofill the form based on the info provided. Then, you can review and adjust any info in the form before submitting it to reach our billing experts.
Please let me know if you have any other questions 🙂