We’re experiencing a recurring issue specifically inside the v0 Preview Sandbox environment, while our production deployments on Vercel are working perfectly fine.
Issue Summary
The Preview environment intermittently throws this error:
Seemed like there may have been a slight incident yesterday that may have caused some of these issues. But all should be fine by now. The issues were resolved around 8pm (CET).
Can you let us know if you are still experiencing any of these issues.
Hi Sean, Thanks again for the clarification regarding yesterday’s incident.
While everything appears stable now, during the period of instability I spent approximately 45+ credits troubleshooting what appeared to be a project-level issue. At the time, it wasn’t clear that the problem was infrastructure-related, so I attempted multiple rebuilds and sandbox restarts trying to resolve it.
Since this was linked to the v0 incident, I wanted to ask if it would be possible to review my usage during that timeframe and consider a goodwill credit adjustment.I fully understand that incidents can happen I just wanted to check whether there’s any flexibility in this case.Appreciate your support.
Hi @bilalalam58-7827
I unfortunately am unable to help out with reimbursement or assessing those scenarios but I will tag some from the team who can possible help you further and speak more with you about that. But happy to hear all is back to normal for you now.
@anshumanb@pawlean just tagging you here if you want to speak to them about their credit use.
Hey! To help debug your v0 project, could you share your v0 chat link?
It looks like https://v0.app/chat/... — you can copy it from your browser’s address bar while in the chat.
You’ll also need to unlist the chat so our team can view it — here’s how: Sharing | v0 Docs
This helps the team reproduce what you’re seeing much faster. Thanks!