v0 subscription not syncing across devices after Team plan upgrade

v0
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1

I can’t use my account even though i already purchased Team plan 30usd.
The subscription is vanished when i tried to login in another device.

this one below is from the original device

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Please help.
Thanks

5

Hi @inovasidantransforma, welcome to the Vercel Community!

I’m sorry that you’re facing this issue. Let me take a look here.

I’ve removed the invoice image from your post to maintain privacy.

6

I’m sorry that you faced this issue. As I can see the $30 credits as well as the v0 Team status is now applied to your v0 account. Can you check again and share if you see something different?

7

Hello, it still free account,
and my purchase was gone.
The weird thing is, at the left top corner, there is no “workspace/team” name or the drop down option.
Even though it still the same account.

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{A451723E-F862-4665-B524-E5221C9D74A7}1848×313 28 KB

beside the v0 icon in the left top corner should have my team/project name right, it was not there

{1BAEC588-3913-4627-A47F-1614F2195247}
{1BAEC588-3913-4627-A47F-1614F2195247}420×157 2.02 KB

8

I just checked, it’s solved now, thanks a lot