Vercel website timing out constantly

Hello, I am having issues with my projects deployed , the issue when i try to access the url you provide by default by vercel (domain), some times it just keep loading and then result in a time out, with a message from the browser, the server took too long to respond, most of the time you try to access the website, it just times out. I have two projects with different emails, one its just my portafolio (doesn’t call any database or any server, just a static single page), and the other is the project i am working on, and on both it happens the same.

Has changed some settings, changed regions, redeployed, and it does the same, is anyone experiencing the same issues then me, how can help me or is vercel having issues at the moment?., please assist, thanks in advance.

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So far, I don’t see anyone else reporting this issue right now. It may be a configuration issue or a problem with and external service used by the project. Do you see any additional info in your browser’s dev tools console or in the runtime logs?

Hi, thanks for your quick response. I don’t think it might be a configuration issue because it is also happening to my portfolio, which is made with Astro and is a single page, totally static. It doesn’t have any configuration or call any service or database at all. It also happens to another project I made for a customer , currently testing and almost ready for production as well. Usually, if one is working, then all are working, and if it’s not working, none of them are working either. I get the same timeout message after a few seconds. I tried different browsers and devices, and it does the same thing, could it be because i have 3 account with 3 different email?, all of them are on the free tier for now.

Hello, can you help me please?, still facing the same issue.

Can you show me what the timeout issue looks like? I’m not able to replicate it myself

Hello, this is how it looks like, the website just time out:

Sometimes it work, sometimes it doesn’t and just time out, just tried right now and timed out.
Link: https://task-managment-gray-nu.vercel.app/

Hi @ismaelp001, I’m unable to recreate a timeout for this page.

Because this is a static website, responses come from our Edge Network so timeout should be out of question here.

Can you confirm your internet connection is stable?

About using the 3 accounts from 3 separate emails

You can do that. But, I’m curious as to why are you doing that?

Yes, my internet connection is very stable, I even hosted a few of the projects in netlify and run without issue at all, and even here deployed in vercel it was working fine before too, but around the last 2 weeks it started to time out, all my website deployed here. So I am confident are not project having issues becase it happen on all of them, even just a totally static one page website like my portafolio , and works great on netlify. I have 30 mb download and 10mb upload speed. About having multiple account, i thought that when I deploy to production all my projects, might be better to deploy each one on its one account, because of the resources, not sure if might be the best approach .

Hi @ismaelp001, thanks for sharing details about the internet speed. If that’s the case, let me dig in more. Can you share URLs for all 3 deployments from the 3 projects/accounts?

Now, about using one account per project: this is an anti-pattern, your projects if they are non-commercial are unlikely to be hitting the Vercel’s hobby plan limit. For example, I’ve 100s of projects on one hobby account and it never even uses 10% of the limit. So, this shouldn’t be your reason to use 3 accounts as it causes issues when providing support to you. Also, might our system might flag your account for abuse because it can be counted as bypassing the fair usage guidelines.

I’d recommend using 1 account for all your projects.

Hi Vercel Support, I’m struggling from exactly same issue these days

I’m running into a weird issue with my Next.js app, https://aidas-homepage.vercel.app. Sometimes it loads fine, super fast. But other times, it just gets stuck loading indefinitely and eventually times out. It never happens when I’m testing locally.

The weird thing is, when it’s stuck, curl -I https://aidas-homepage.vercel.app often gives me nothing. Other times it connects fine, but the browser still spins.

Things I’ve noticed:

  • It’s totally random – not consistent.

  • No errors show up in the browser console or Vercel logs. It’s like the browser isn’t even trying to request the page.

  • It works perfectly locally.

  • Redeploying doesn’t fix it.

I’ve already tried a bunch of stuff, like optimizing images and checking for slow API calls. Any ideas what might be going on? Happy to provide more details or access if you need it.

Thanks!