Why v0 builds stop when Shared Credit Pool balance is available

v0
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1

Problem

What is the Shared Credit Pool? I have a Team plan. I also have some Shared Credits. However, the account runs out of credits and all builds (and API builds) stop as soon as my other credits are up, even though I still have plenty of shared ones.

Current Behavior

  • When I purchase new credits I can use them, but not the ones I had before.
  • In the Credit Expiration Schedule, I can see two line items for Shared Credit Pool.

Screenshot 2026-03-12 at 13.03.39
Screenshot 2026-03-12 at 13.03.39790×534 29.1 KB

5

Hi @yobo, could you explain what the “build” and “API builds” mean here? Are you not able to chat with v0?

On Team and Enterprise plans, Shared Credit Pool credits are shared among all team members:

  • Monthly credits are still individual per user
  • Shared Credit Pool credits are shared across the team
  • Shared Credit Pool credits are used after individual monthly credits are exhausted
  • Shared Credit Pool credits expire one year after purchase
6

I am using the v0 platform API. When starting a chat i get a “Pipeline failed: v0 credits exhausted ($0.00 remaining). Top up the v0 account before building.” error.

7

I see. Let me ask the team about this.