Hello,
I’m writing to follow up on my refund request, which I submitted on July 3. I still haven’t received any response, and I’m concerned about the delay.
The payment was charged to my account, but I have not used the service at all, so I would appreciate an update on the status of my refund.
I’m also surprised that I haven’t received any reply after all this time. Could you please let me know why there has been no response and when I can expect my refund to be processed?
I would appreciate your prompt attention to this matter.
Thank you.