CNAME invalid configuration

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1

Hello Vercel Community,

I’m encountering a persistent issue with my domain www.meetdone.com that I’m trying to connect to my Vercel project. I’ve gone through all the standard troubleshooting steps and the situation is quite perplexing as the DNS appears to be correctly propagated globally.

Here’s a summary of the problem and the steps I’ve taken:

  1. Current Status:

My root domain, meetdone.com, is working perfectly and shows “Valid Configuration” on Vercel.

www.meetdone.com is not working in any browser (shows DNS_PROBE_FINISHED_NXDOMAIN error).

Vercel dashboard for www.meetdone.com still shows “Invalid Configuration.”

  1. DNS Configuration:

My domain registrar is Spaceship, but my nameservers are pointing to Interserver (vda7600a.trouble-free.net, vda7600b.trouble-free.net) for email services.
All DNS record management is done via Interserver’s DirectAdmin panel.

The A record for meetdone.com is correctly set to 216.198.79.193.

The CNAME record for www is set to 688db5a6b35aa7e6.vercel-dns-017.com.

I’ve confirmed this value directly from the Vercel dashboard’s “Invalid Configuration” details for www.meetdone.com.

I have deleted and re-added this record via precise copy-paste in DirectAdmin to ensure no typos or hidden characters.

The TTL for these records is 3600 (1 hour).
There are no conflicting A or CNAME records for www or @ in DirectAdmin.
I’ve also deleted any Interserver-related CAA records.

  1. Propagation Check:
    whatsmydns.net shows full global propagation (all green ticks) for www.meetdone.com CNAME, correctly pointing to 688db5a6b35aa7e6.vercel-dns-017.com. This is the most confusing part, as it suggests the DNS is fine.

  2. Troubleshooting Steps Taken:

Cleared browser cache and cookies.
Flushed operating system DNS cache (ipconfig /flushdns on Windows).
Restarted my router.
Tried accessing www.meetdone.com from different browsers (incognito mode), different devices, and different internet connections (mobile data). The error persists.

My Question:

Given that whatsmydns.net indicates full propagation of the correct CNAME record, why is Vercel still showing “Invalid Configuration” for www.meetdone.com, and why am I still seeing DNS_PROBE_FINISHED_NXDOMAIN in my browser? Is there any known caching or validation delay on Vercel’s end for specific CNAME formats, or could there be something I’m missing at a deeper level?

Any insights or assistance from the community or Vercel staff would be greatly appreciated!

Thank you,

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3

Hi @prolificmogul, welcome to the Vercel Community!

I’m sorry that you are facing this issue. I see the DNS has propagated correctly.

Can you try removing the www.meetdone.com domain from your Vercel project completely, wait about 10-15 minutes, then re-add it? Sometimes Vercel’s validation can get stuck and needs a fresh start.

Let me know how it goes.