I’m hoping someone from the support team or community can help with this.
I paid for my “June subscription” to V0, but for some reason, I’m still getting messages asking me to upgrade. When I try to click “Upgrade,” it just shows “Subscribing to Premium” and stays frozen on that screen; nothing happens.
Now I’m completely locked out of the tools and premium features. I need to work on a major project, and I can’t move forward. It’s frustrating because I’ve already paid and can’t find a way to reset or re-enable access.
Has anyone else experienced this? Is there a fix or a way to force the subscription to refresh?
I’ve tried refreshing the page, logging out/in, even using a different browser — no luck. Any help would be appreciated.
Did you know there’s another category dedicated to v0 topics? A human should be here soon to help, but the answer may already be available even faster in one of these other posts.
Our docs are a great place to start.
We also have a walkthrough to help guide your workflow.
And these recordings can give you a look at v0 features and strategies in action shown by our Community: