Hi Vercel team,
My June invoice (9E8A5DF4-0012) came to $219.59 — about 4x my usual ~$50/month. Almost all of it ($207.92) was Function Duration, caused by a single route running an over-provisioned serverless function that behaved like a runaway. This was an unintentional bug on my end, not normal or intended usage.
I’ve already taken action: set a $40 on-demand spend cap with auto-pause enabled, and I’m re-architecting the function (lowering memory and moving it off serverless) so this can’t recur.
The support assistant said it wasn’t able to issue a credit or escalate to a human. Since this is a first-time, good-faith billing surprise that I’ve already mitigated, would the team be willing to apply a one-time courtesy credit toward that invoice? I’m happy to share the full invoice and usage breakdown.
Thanks very much for considering it.