I submitted a support request approximately 2 weeks ago regarding an accidental deployment loop that caused excessive Build CPU Minutes usage on my account.
The situation: Our image migration script was misconfigured and triggered hundreds of back-to-back deployments without the [skip ci] flag, resulting in hundreds of hours of Build CPU time being consumed before we identified and resolved the issue.
We have since fixed the script, implemented the [skip ci] flag, and prevented further deployments. I requested a one-time usage waiver for this accidental spike.
I have not received a response to my original request. Given the financial impact and the time elapsed, I’m requesting urgent review of my case and account history.
Cases: 01169988
Thank you for your assistance.