I subscribed to try v0 and understand usage-based billing, but I’m seeing what looks like unexpectedly high credit consumption for a single project / single chat.
Could you please review the usage logs for this chat and confirm:
If this isn’t expected, I’d like to request a credit restoration or refund/adjustment for the unexpected depletion
Feedback
Also, if possible, I think it would really help users if v0 had clearer real-time cost estimates / warnings before expensive generations, because this level of burn for one chat is hard to predict.
Thanks in advance — I’m happy to use v0 so far the performance is good but the only concern is what i explained !
Did you know there’s another category dedicated to v0 topics? A human should be here soon to help, but the answer may already be available even faster in one of these other posts.
Our docs are a great place to start.
We also have a walkthrough to help guide your workflow.
And these recordings can give you a look at v0 features and strategies in action shown by our Community:
Hi there, sorry that you are facing this issue. You can open a Billing support case from Help to get your refund.
If you’ve already opened a case, rest assured our support team will help you as soon as they get to the ticket.
Customers on all plan types are welcome to open a new case for any billing issue. Just describe the problem to the AI chat bot and click the “Create Case” button that appears at the bottom of the chat window. The AI will autofill the form based on the info provided. Then, you can review and adjust any info in the form before submitting it to reach our billing experts.