Will no one from the Vercel team answer me or help me with this? Honestly, updates are made to improve this was to end everything. I paid $20 for the cloth and I can’t get a refund and I can’t even use it, because the Vercel team doesn’t respond anywhere.
Hi @gabrielsp680-gmailco, sorry to hear that your experience has not been as you expected.
I’d recommend reading through our detailed post on this topic:
I have already paid for the $20 premium version but I can’t use it because it’s asking me to pay again, and even though I paid it doesn’t show that I paid.
The images clearly show that I have the $20 plan, which I paid for but I can’t use my plan. Before I bought the plan, I was able to use it right away, but after the platform was updated, I paid for it but I can’t use it. Please help me.
I just want to be able to use the plan I paid for, but I can’t use it because it wasn’t added to my account. It wasn’t just me, several people are going through the same thing. It’s not the same as before when you bought the premium plan and it was automatically already in your account for you to use! This update prioritized everything.
1 Like
Hi @gabrielsp680-gmailco, I see. I’m sorry that you’re facing this issue. Our team is working to resolve this issue. I’ll keep you posted here when I have updates.
I need to finish some projects that are already past the deadline because of this incident. I know that there are other people who need assistance too, but solving this problem as quickly as possible would help me a lot.
Vercel team, will you reward me for these days that I don’t have access to my premium plan? Because the more time passes, the less days I have to use it.
1 Like
Hi Vercel support, please help me. I need to use my premium plan that I paid for. I don’t know what to do anymore. You haven’t solved my problem since Sunday. I’ve had this problem. I just want to use something that I paid for! Give me my premium plan.
1 Like
@gabrielsp680-gmailco some compensation for those of us highly inconvenienced over this rather awkward period would be an interesting one, please let me know how you get on with that ..
Let’s see brother if they will solve this, if it will be fast or slow, I always plan my week on Sunday, but because of this incident the week was completely messed up.
did the same thing happen to you?
@gabrielsp680-gmailco it has been a catastrophe I can’t lie, however once I overcame the initial shock of my project and many other ideas being put into question, I switch over onto another resource, whilst I await feedback from these guys. Currently I can build the solution locally but for me V0 offers some really good UIX design which is going to be hard to rival… Fortunately I have been carving away at this project for approx. 6 months now, learning as I went along how v0 behaves. Some things I learnt very early on are 1. Fork after every feature no mater how small 2. always always always add to your prompts “DO NOT CHANGE ANYTHING ELSE bla bla bla” and 3. Always download your source code and keep a local version just in case 
happens . Fortunately those lessons have stood me in good sted to minimise the impact of whatever is going on… I raised this issue regarding the augmentation in v0 behaviour / output a couple of days ago so they have an audit of for how long my account has been inoperable by usual v0 standards and so I hope I am compensated at least for that, as I would thereafter be able to make a more informed decision about whether I choose to continue to use the platform … Let’s see 
I hope they quickly resolve this issue with my premium plan so I can get back to working at Vercel, because we pay a lot and end up not being able to use it. If I had known, I wouldn’t have even gotten the premium plan, for now I would wait to fix these errors.
@anshumanb When can I get my V0 Premium? Brother, I am desperate here not knowing what to do
Did you know there’s another category dedicated to v0 topics? A human should be here soon to help, but the answer may already be available even faster in one of these other posts.
Our docs are a great place to start.
We also have a walkthrough to help guide your workflow.
And these recordings can give you a look at v0 features and strategies in action shown by our Community:
I think you don’t understand, I bought it and paid for it, but I can’t use the v0.dev program because it’s asking me to buy more credit up to the $20 premium plan and I don’t want to buy it, I want to use my premium plan.
Hi @gabrielsp680-gmailco, I’m sorry that you are facing this issue. Our team is trying to resolve it and I’ll update you as soon as we have some news on this.
@anshumanb I have more than 5 client projects that are late, charging me, 4 days without anyone being able to solve anything about it, then you say that “I will contact you as soon as we have news”. Man, I need to work and the only thing that is delaying me is this problem with the premium plan, if I stay 2 more days without working I will lose all my clients and projects because of this problem with the premium plan, I need you to solve it as soon as possible, please.
Closing this thread to keep the conversation in the incident thread
1 Like