Why is my domain not getting verified?

[vercel-1934]

Why is my domain not getting verified?

I am experiencing with domain verification for my project on Vercel. My domain (lets call it), _vercel.domain.com, has not been verified even after 48 hours of attempting the verification process.

I have followed the necessary steps to resolve this issue, including:

1. Double-Checked the TXT Record: I ensured that the TXT record is set exactly as instructed in the Vercel dashboard. I have also used a DNS checker tool to confirm that the TXT record is visible globally.

2. Waited for Full Propagation: Although the record appears to be propagated, I understand that DNS changes can sometimes take longer. I have waited for the full 48 hours and am prepared to wait up to 72 hours if necessary.

3. Verified the Domain Again: I have attempted to verify the domain multiple times through the Vercel dashboard.

4. Checked for Typos or Misconfigurations: I have thoroughly checked for any typos in the domain name or the TXT record value and confirmed that the record is added to the correct DNS zone for my domain.

Despite these efforts, I am still encountering the error message indicating that the domain is already associated with another Vercel account. I suspect there may be an issue on Vercel’s end or that the domain is still locked to another account.

[system]

The domain troubleshooting guide can help with most custom domain configuration issues. You might be able to use that guide to solve it before a human is available to help you. Then you can come back here and share the answer for bonus points.

Troubleshooting domains

You can also use v0 to narrow down the possibilities.

[pawlean (Pauline P. Narvas)]

Hi, @vercel-1934!

Have you seen this thread? Might be helpful with debugging.

Custom domain verification

Overview After adding and configuring a custom domain, some users may need to verify their domain. “The domain may already be associated with another account.” This message appears for various reasons: The domain is already owned by another team. You’re trying to use a subdomain from a larger organization (such as a university). The domain you purchased was previously owned by someone else who used it for a Vercel project. Solution To resolve this, you typically need to add a TXT record to …

Could you also share the domain with us?

[jacobparis]

I looked at the domains on your account and I see the one that needs verification but I do not see the TXT record on it, only what looks like an extra CNAME mislabeled as a TXT

dig +short TXT www.example.com

cname.vercel-dns.com.

In the domain settings for your project, you should see a “Fix” button that opens a dialog like this. You need to copy that TXT record (Name and Value) and enter it in your domain registrar’s settings (Namecheap, GoDaddy, etc)

Once that’s done and it’s propagated (which in 2025 is usually within a few minutes but occasionally does take a day) then that same dig command should return your vc-domain-verify TXT record