Exactly.. I also didnt receive the emails to confirm my refeers. and consequently the credits werent credited.
Thank you all for your patience. A change just shipped to solve this. Appreciate you all reporting it!
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Just had a friend sub & got the 20$ Reward notification but nothing was credited, been 12h. The initial 5$ instantly got credited.
Oh no! Digging into this. Do you have the friend’s username?
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No, sent the link out to a few people - hard to gauge who used it without asking everyone.. 
Why would it even be needed, cant you see who signed up with my link?
I only ask because you said it was a friend, so it sounded like someone you knew 
Could help me find the record in the logs faster.
I’m not an expert in our billing systems, so I’ve asked the specialists for help. I’ll let you know when I find out more
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Thank you!
My issue still exists, support not responding, been almost a week, and support email legit says 2-3 weeks for such a minor issue like mine.. 
Any update, been 2 weeks.. 