#ai-gateway

Chyyx Quick update from Lanseq: our production OpenAI-compatible endpoint and AI SDK provider are ready. We don't need Vercel to launch a Lanseq-specific model first — we're happy to qualify as an additional upstream provider for an existing open-weight model where AI Gateway needs more capacity, lower cost, APAC redundancy, or stronger price/performance competition. We can provide a small capped canary immediately. Could someone from the AI Gateway team point us to the owner for upstream inference-provider qualification?

Amy Egan I'm glad the support agent was able to start your refund already! Thanks for letting us know about the duplicate transactions. I shared this post with the team

Curt 8464 This is now working as expected. I suspect it was just because my account was new.

system Thank you for bringing this to our attention. To ensure this is investigated with the necessary priority and privacy, please report all security-related concerns, potential exploits, or abuse directly to the Vercel Security Team. Please submit your report here: vercel.com/abuse Reporting via this official channel is the fastest way to reach our security engineers and ensures that sensitive information is handled in a secure environment rather than a public forum.

Amy Egan The community is not able to investigate usage or blocks. Please open a support case at vercel.com/help

Flowfeed Same issue here

Flowfeed For anyone else experiencing this issue: submit a support case. I submitted a support case, and the issue has been resolved. Below is the response from the Vercel support team: ``` We apologize for any inconvenience. Access to Claude Opus 5 and Claude Fable 5 may be temporarily limited for some accounts as part of safeguards that protect service reliability. When this happens, requests return a 429 response. Your account has been verified, and the rate limit should be lifted. Please try again and feel free to let us know if you have any questions! ```

Skindowshao 3161 very well . me too.

Shawn Wu ridiculous

Amy Egan Hi Shawn. This is a community forum. As such, the vast majority of people here do not have any ability to issue a refund. In many cases you can get an instant refund by visiting vercel.com/help and asking for a refund in the support chat. You can also ask the agent for help understanding why you saw those error codes and open a support case if needed.

briascoi Additional evidence: I completed the supported upgrade flow from Settings → Drains. The checkout reached the final confirmation, but the server rejected the upgrade with: “Only pro trial subscriptions can be modified.” At the same time, the team API reports plan=pro and status=trialing, while Billing already shows a paid USD 20 Pro invoice dated August 7. This confirms an inconsistent subscription/entitlement state on Vercel’s side. Please reconcile the billing subscription and the team entitlement. I will not retry the payment because USD 20 has already been charged.

Amy Egan It looks like your team is on the Pro plan now. AI Gateway credits are billed separately, so you should be able to purchase credits to upgrade from the free tier from the `AI Gateway` tab in your team dashboard. You can also configure an auto-reload amount and spend limits. Please let me know if you still have any trouble with this. I'd be happy to help you get it working for your project

Frdwings Successful control: gen_01M2CQE67VEZVYMBTG88XF787H GPT-5.4-mini → OpenAI → HTTP 200 → inference completed Failed current control: gen_01M2EE8Y8GE0B21BARH3R3XW7T GPT-5.4-mini → Azure → HTTP 403 → pre-inference Gateway API Key ID: 2anmn74Bq2bVwWbkAWWEP09dres3z3ha85VOzqvUT9jJM2M0